This policy covers how The Range Tool Company treats personal information that The Range Tool Company collects and receives, including information related to your past use of The Range Tool Company products or services as well as non-personal information collected from our Web site. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number.
Information Collection and Use
The Range Tool Company collects personal information from you only when you choose to share it with us, such as when you register with The Range Tool Company, or when you use The Range Tool Company products or services. The Range Tool Company may also combine information we have about you with information we receive from business partners or other companies. For instance, we may offer a special promotion or service in conjunction with a business partner if your permission is provided. Our goal is to provide you, the user, with great service and products, and a customer-friendly experience using our service and on our site. This includes online shopping, interactive communications, and many other types of services.
We collect personal information from you as follows: When you register or you order products we ask for information such as your name, email address, home address and contact information. The Range Tool Company also collects postage service payment information that includes your credit card number, expiration date and billing address. In addition with the The Range Tool Company PC Postage service, in order to generate valid indicia, The Range Tool Company collects and records the following information: date and time of transaction, unique transaction ID, amount of postage used in the transaction and recipient ZIP Code. To deliver enhanced security and personalized service, we also collect and record information about your printer and we create a unique code to identify your computer to our systems. To aid in the use of our PC Postage service, we collect your print history to our servers which may include a recipient's name and address. The Range Tool Company also collects information from the The Range Tool Company Customer Support and Affiliate Sign-Up forms and such information is used for the purpose for which it was collected, such as to communicate with you regarding your order.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Range Tool Company does not store this information and it is used for the sole purpose of sending this one-time email.
Fulfill your requests for products and services, and improve our services.
Remind us of who you are on return visits in order to deliver to you a better and more personalized service. This cookie is set when you first visit the The Range Tool Company Web site.
Estimate our audience size and measure traffic patterns regarding usage of The Range Tool Company's network of Web sites. Each browser accessing The Range Tool Company is given a unique cookie which is then used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user.
Track the number of entries in our promotions.
Customize the advertising and content you see.
If you are uncomfortable having a cookie placed on your system, you may elect to turn off the cookie or delete existing cookies in your browser. If you turn off or delete the The Range Tool Company cookie, you may not be able to receive special offers or personalized content from The Range Tool Company.
We use a third party tracking utility service that track and analyze aggregate user movement via Google Analytics.
Information Sharing and Customer Choice
The Range Tool Company does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested, or under the following circumstances:
The Range Tool Company may share certain information with carefully selected third parties that will allow them to mail you promotional materials about quality goods and services (including special offers and promotions) that may be of interest to you. The information shared will not include your e-mail address; your phone number; any information related to your product purchases. You may contact The Range Tool Company at any time to request that your information not be shared with such third parties when you register with The Range Tool Company, or by accessing the opt-out link in any email communication from The Range Tool Company.
The Range Tool Company uses credit card processors to provide services on our behalf. We use Quickbooks Merchant Services (QBMS) to process all credit card transactions which is encrypted by GeoTrust Inc. SSL Certificate at 256-bit level of encryption, higher than most sites, which means the user's credit card information is entered on the user's computer, encrypted and sent directly to QBMS automatically and processed. At no time does The Range Tool Company see your card or any financial information. QBMS then sends back an acceptance with "only" the last 4 digits of the user card with an authorization/transaction number.
We provide information to trusted partners who work on behalf of or with The Range Tool Company under confidentiality agreements. These companies may use your personal information to help The Range Tool Company communicate with you, for example, an e-mail service provider that helps The Range Tool Company administer e-mails. These companies are acting on behalf of The Range Tool Company, and may not use or share this information for their own purposes.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We share information we believe is needed in order to investigate, prevent, or take action regarding suspected illegal activities, actual fraud, potential threats to the physical safety of any person, violations of The Range Tool Company's Service Agreement, or as otherwise required by law.
The Range Tool Company may, from time to time, communicate with you regarding our products and services, or those of our partners, that we feel may be of interest to you. The Range Tool Company may send special offers and updates, newsletters, service-related announcements and customer service emails.
Only The Range Tool Company (or agents working on behalf of The Range Tool Company and under confidentiality agreements) will send you these communications.
If you do not want to receive promotional information, simply notify us by opting-out of future correspondence. We will provide you clear instructions on how to opt-out in the welcome email we send you, and in any subsequent emails you may receive.
Generally, you may not opt-out of service-related announcements and customer service emails, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Confidentiality and Security
We limit access to personal information about you to employees or contractors who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Your Range Tool Company LLC Account Information is password-protected.
In certain areas The Range Tool Company uses industry-standard SSL encryption to protect data transmissions which is encrypted at 256-bit level, higher than most sites. Once you are in your account profile or the checkout area of the site, you will see the "https" with the GeoTrust icon on the the browser bar. This means your data will be encrypted.
In the event The Range Tool Company materially changes the way it collects or uses personally identifiable information, we will notify users via email or by posting a notice on our Web site for 30 days.
You may review the personal information the The Range Tool Company has collected from you by reviewing your account information in the The Range Tool Company software. The Range Tool Company will correct or delete any inaccurate information upon your request. In addition, you may access your account information through the email links provided in promotional emails sent to you by The Range Tool Company or in your welcome email.
Questions and Suggestions
If you have questions or suggestions, please contact us at:
The Range Tool Company LLC
PO Box 713
Gilbert, MN 55741